HOUSE OF SPORTS SIMULATION: Terms & Conditions

Please read these terms and conditions of use ("Terms") carefully before using our HOSS simulators ("Simulators"). These Terms apply to all visitors, users, and customers ("Users") who access or use the Simulators. By using the Simulators, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Simulators.

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1. Age Restriction:
   1.1 The Simulators are intended for individuals aged 18 years or older. Users under the age of 18 must be accompanied by a parent or legal guardian.
   1.2 Users may be required to present a valid identification document to verify their age.

2. Motorsport Simulator Use:
   2.1 Users must follow all safety instructions provided by our staff regarding the operation and use of the golf and motorsport Simulators.
   2.2 Users must not tamper with, modify, or attempt to dismantle any equipment or software within the HOSS Simulators.
   2.3 Users must not engage in any behavior that may cause harm to themselves or others while using the Simulators.
   2.4 Users are responsible for any damage caused to the Simulators or other equipment due to their negligence or intentional misconduct.
   2.5 For the safest experience, always remain seated while using the Motorsport simulator.

3. Golf Simulator Use:
   3.1 When using the Hoss Golf simulator, ensure that the hitting area is clear for one golfer at a time.
   3.2 Maintain a safe distance from other participants and equipment to prevent any potential accidents or interference.
   3.3- Footwear: Users must wear appropriate non-marking shoes while using the Golf simulator. Dirty or spiked footwear may cause damage to the simulator surface and is strictly prohibited.
   3.4 Code of Conduct: a. Safety-Users must prioritise their safety and the safety of others when using the Golf simulator. Follow all safety instructions provided by HOSS Limited and refrain from engaging in any behavior that may cause harm or damage to oneself, others, or the equipment.
   3.5 Equipment Handling: Handle the Golf simulator and its accessories with care and follow the provided instructions for setup, operation, and shutdown procedures. Report any equipment malfunction or damage to HOSS Limited staff immediately.
   3.6 Personal Conduct: Maintain respectful and appropriate behavior while using the Golf simulator. Refrain from engaging in any form of harassment, discrimination, or disruptive conduct that may adversely affect other users' experiences.

4. Health and Medical Conditions:
   3.1 Users should be in good health and free from any medical conditions that may be aggravated by physical exertion or virtual reality experiences.
   3.2 Users with pre-existing medical conditions, such as heart problems, epilepsy, or pregnancy, should consult with their healthcare provider before using the Simulators.
   3.3 Users acknowledge and accept any risks associated with the use of Simulators and release HOSS Limited from any liability resulting from such use.

5. Booking and Payments:
   4.1 Users must make a reservation or booking in advance to use the golf and motorsport Simulators.
   4.2 Payments for Simulator use shall be made in accordance with the rates and policies specified by HOSS Limited.
   4.3 Refunds or rescheduling may be permitted based on HOSS Limited's refund and rescheduling policy, subject to its discretion.

6. Footwear and Cleanliness:
   5.1 Users must ensure that their footwear is clean and free from excessive dirt, mud, or other substances that may soil or damage the Simulator equipment or premises.
   5.2 HOSS Limited reserves the right to refuse access to any User with dirty footwear to prevent potential damage to the Simulators or premises.
   5.3 Users shall be responsible for any cleaning or repair costs incurred due to their failure to maintain clean footwear.

7. Liability:
   6.1 HOSS Limited and its staff shall not be held liable for any loss, injury, or damage suffered by Users, including but not limited to personal injury, property damage, or theft.
   6.2 Users are responsible for their personal belongings, and HOSS Limited shall not be held liable for any loss or damage to personal items.
   6.3 Users shall indemnify and hold HOSS Limited harmless from any claims, liabilities, or expenses arising from their use of the Simulators.
   6.4 Damage Responsibility: Users are responsible for any damage caused to the Golf simulator equipment due to misuse, negligence, or intentional actions. Users will be liable for the cost of repair or replacement of damaged equipment.
   6.5 It is your responsibility to exercise caution and follow these guidelines to minimize the risk of injury to yourself and others. By using the HOSS Motorsport and Golf Simulators, you acknowledge and accept that engaging in these activities involves inherent risks, and you agree to assume full responsibility for your safety and well-being.

8. Code of Conduct:
   7.1 Users are expected to conduct themselves in a respectful and courteous manner towards other Users and staff members.
   7.2 Users must not engage in any illegal, offensive, or disruptive behavior within the HOSS Simulators.
   7.3 HOSS Limited reserves the right to refuse service or entry to any User who violates these Terms or engages in misconduct.

9. Intellectual Property:
   8.1 All intellectual property rights associated with the HOSS Simulators, including but not limited to logos, trademarks, software, and content, are owned by or licensed to HOSS Limited.

10. Cancellation Policy:
    If you need to cancel your reservation, please notify HOSS Limited at least 24 hours in advance. A HOSS credit will be issued for a future booking.

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​Virtual reality and the use of our headsets:

Some people may experience nausea when first experiencing the VR headsets due to a type of motion sickness however our VR systems are optimized to produce a smooth clear framerate which will provide an opportunity for the best experience possible.
Most people over time will become used to the feeling and many that experienced issues initially will no longer feel any discomfort. Not everybody will necessarily benefit from this, but some people who suffer from simulation sickness appear to improve with increased exposure. If you have any condition that effects your ears, (like a cold) you might experience discomfort from virtual reality. If you start to feel uncomfortable our HOSS staff are here to make your session as enjoyable as possible so please advise us if you have any concerns we can change your session to either single monitor or triples depending on your simulation booking.

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